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If I have ordered more than one item, will they arrive together or separately?
We try to pack items together so you’ll receive your whole order simultaneously. However, it is quite possible that your items will arrive separately.
Don’t be too concerned if you’ve only received part of your order – the others will be on their way!
If you’ve not received part of your order and the estimated delivery has elapsed, please contact our Support Team.
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How long does the sealer take to dry?
Internally or externally the sealer is normally touch dry after around 2-3 hours, always avoid over-applying the product.
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How do I know if I have natural stone?
If your patio or drive was laid prior to 2008, it is more likely to be precast concrete patio slabs or flagstones. If you are not sure you can check with the manufacturer or the company that laid the paving. If either of these options is not available, please send us a picture.
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Can I paint over Masonry Sealer or Brick Sealer when it is dry?
No, because our sealer creates a liquid repellent seal/coating on the surface. Once applied, it cannot be painted over.
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When can I walk on the surface after sealing?
Normally after 4-6 hours, if applied to a driveway, leave vehicles off for 24 hours.
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Will you come and just clean my roof, If I cannot do it myself?
Yes, StoneCare4U-Approved Roof Cleaning Contractors cover most parts of the UK.